Contact Us
Connect with Petzy Life
At Petzy Life, your peace of mind is our top priority. We're here to support you and your furry family with any questions, concerns, or feedback. Our team is ready to help—whether you have a question about our products or simply want to share your pet's story. We're always just a message away!
Email: support@petzylife.com
Service Time: Mon - Fri, 9:00 AM - 5:00 PM (PST)
Address: 30 N Gould St Ste R, Sheridan, Wyoming 82801, United States
Connect with us at support@petzylife.com for any inquiries or to share your pet stories—we'd love to hear from you!
FAQ
How can I ensure my inquiry is handled efficiently?
To help us address your request promptly and accurately, include as many relevant details as possible when you submit. Comprehensive information enables our team to understand your situation and provide an appropriate response without unnecessary back-and-forth.
When will I receive a response from your team?
We appreciate your message and aim to reply to all inquiries within 1–2 business days. Time-sensitive order issues are prioritized. All updates and replies will be sent to the email address you provide.
Can I update my submission after it’s been sent?
Submissions can’t be edited once they’ve been sent. Please review your information carefully before submitting. If you need to add or correct details afterward, submit a new form and include a reference to your previous submission so we can link them.
How is my personal information safeguarded?
Your privacy is a top priority. The information you submit is used solely by our internal team to address your inquiry. We follow strict confidentiality practices and do not sell, share, or transfer your data to third parties. Our safeguards help keep your information secure throughout our communications.
How do I check the status of my inquiry?
After you submit, you’ll receive a confirmation email with a reference number. To check your inquiry status, contact us and provide that number. For questions about orders, having your Order ID on hand will help us give you the most accurate and timely support.